Retain Talent.
Recover Costs.
Just Text.
Cut churn and healthcare costs using channels
that frontline employees actually check.
Your Frontline Can't Hear You
Frontline turnover costs companies 50-200% of an employee's annual salary. With turnover rates reaching 60%+ for deskless workers, the financial drain is massive and preventable.
Text-First
Concierge
for Your Frontline
- Engage with employees using channels they use daily
- Deeper connections lead to higher value care
- Proactively address employee issues to prevent churn
- Multilingual, 24/7, Personalized Insights, Better Culture
Engage and Stay Connected
Instant answers to your employees' questions - HR, benefits, healthcare, and more
Proactively learn about your employees to build a better company culture
Guide your employees to the best-value in-network care
Channels Your Frontline Already Trusts
Proactive support via SMS, WhatsApp, and iMessage. No apps to download.
Ultima reaches out to help before employees even ask.
Text Message
Get instant answers via SMS on any phone
Chat naturally with rich media support
Video/Voice Consultation
Connect with Ultima through video/voice calls
Not Just Answers, But Actions
"Submit my PTO request for Friday"
Ultima doesn't just answer questions - it takes action. Employees can request time off, swap shifts, or file HR tickets directly through text, no portals required.
"Help me schedule a doctor appointment"
Ultima finds in-network providers, checks availability, and books appointments—guiding employees to preventive care before small issues become costly problems.
"What benefits am I not using?"
Ultima learns about each employee over time and proactively surfaces unused benefits, upcoming deadlines, and personalized recommendations—like a mentor in their pocket.
Personal Mentor in Every Pocket
No App Required
Access via SMS, WhatsApp, or iMessage - the channels frontline workers already use daily. No downloads, no logins, instant adoption.